Customer reviews of CC Trading (East Anglia ) Ltd

By Alex G on 27 June 2021 | Purchase not verified

The dealer was helpful and it was nice to be trusted to test drive on my own. I noticed the blower was a bit noisy after purchase. It was fixed at a local garage and CC trading covered the cost.

By Richard F on 07 May 2021 | Purchase not verified

During lockdown, I couldn't get out around forecourts so had to rely on the internet. Was really worried about buying a car I'd not seen, touched, sat in or drove - I needn't have worried. I found CC Trading while looking for a car for my daughter's 21st and am so happy I did. I looked at the reviews for CC and decided to give them a punt and I have not been disappointed. From my first contact with CC I felt at ease. He was happy to answer all my questions, and confirmed that the car would have a full MOT, attending to any advisories required. As it had been a specific request of my daughter's for 'black rims', I asked if he could sort painting the alloys - he did, and they look great. The deal done, the car was delivered, all was good. Living 140 miles away, I worried claiming on the guarantee given might be difficult. Nope! The car did develop a fault a week before the guarntee ended, but true to his word CC sorted it. Cannot recommend high enough. Thanks CC!!

By Nina U on 13 March 2021 | Purchase not verified

Just purchased a Mini Countryman from this company. Excellent Service, Covid-friendly. The owner is so helpful and went out of his way to ensure a smooth, hassle free sale. Nothing was too much trouble and no sales pressure either. A first class service. Wouldn’t hesitate to recommend this company and would certainly look to purchase future vehicles from him.

By Eva A on 27 December 2020 | Purchase not verified

Purchased an Audi A3 in November. The service was excellent. The vehicle ready upon arrival and the presentation of it was excellent. Collection was agreed a few days later, very good service and experience. Would recommend this company. Particularly as I had a disappointing experience with a big car dealer who offered purchase online with delivery on 14 days approval, whose standards and service was very different.

By Carla B on 17 November 2020 | Purchase not verified

bought a golf from he in June, within the first month I contacted him saying there’s an issue with the clutch. After two weeks still no reply so I had to go down to the dealership to see him and he said he’d take it to his garage. They didn’t hear anything he said bring it back when it’s making the noise more and he’ll rebook it. Rebooked it again and was told that the clutch can only make the noise under a lot of pressure and is something I’m causing myself. Took it to Volkswagen who identified that it need a new drive plate and clutch. Let him know this and he said that he’ll change it but under the warranty that comes with the car I’m not allowed to use a main dealership to do repairs. I did ask to see a signed copy of the warranty but was told it was the garages own warranty. Eventually I got the clutch repaired but was dodged the whole time, it took 6 months to get this work done and he was avoiding me the whole time clearly trying to not have it done. Do not recommend.

Reply from CC Trading (East Anglia ) Ltd on 18/11/20

We were notified of any potential problem roughly 2 months from purchase. At this stage the problem was described as intermittent. We asked for the customer to swing by (as they are local) so we could test drive the vehicle. Neither us or the customer could reproduce any noise. We agreed to monitor the situation and if it got worse we would look to investigate further. We we're then advised a few months after that the problem was still occurring. Our garage looked investigated and the vehicle was driving absolutely fine and hill starts under normal conditions were perfect. We advised to obtain a second opinion. A VW garage (where the customer works, conflict of interest!?) advise the clutch plate was starting to wear. An item which wouldn't be covered under most insurance backed warranties..! Nevertheless we had the clutch replaced and returned the vehicle to the customer free of charge. Not sure where the 1 star review is justified as contact was maintained throughout and issue sorted

By STEPHEN T on 30 May 2020 | Purchase not verified

Really pleasant transaction today so pleased with the new Mondeo was a pleasure to do business with. Would highly recommend!

By Andrew O on 01 March 2020 | Purchase not verified

The best car buying experience I've had in 15 years of driving ! An absolute please to buy from a car enthusiast as opposed to a regular dealer. Nothing was too much trouble for Joe. No pressure to buy, great knowledge of the car and ended up with an immaculate Mazda 3 (8 years old). Even picked me up on day of purchase. Great guy. Wont hesitate to buy from CC Trading again ! Thanks again

By Matthew W on 24 December 2019 | Purchase not verified

Excellent service!! Travelled over 3 hour drive based on the condition of the car and was not dissapointed. Very honest and down to earth, would highly reccomend to anyone looking to buy a car from here.

By Simon H on 13 November 2019 | Purchase not verified

Great experience and Joe was (and has continued to be) very helpful and I would have no hesitation in recommending CC Trading. Collected my new car and love it....

By Simon H on 13 November 2019 | Purchase not verified

Totally trouble free experience and Joe seems a very genuine guy who went above and beyond.